Q-global

Q-global UK

Q global logoQ-global™ is our secure and affordable web-based scoring and reporting system that allows you to input results from paper-and-pencil assessments to generate scores, and produce accurate comprehensive reports from any computer connected to the Internet.

FAQs

We have prepared the following FAQs regarding Q-global which we hope you will find useful. If you can't find the information you are looking for, please contact us as follows:

Phone: 0345 630 8888 (Mon-Fri, 8am - 5pm)

Email: info@pearsonclinical.co.uk

 

Click the question for the answer:

What is Q-global?

What is the difference between Q-global and Q-Local?

Why should I move from Q-Local to Q-global?

I'm not used to paying for reports on a per-use basis. How can I order reports conveniently without having to go through my purchasing department every time I need to use one?

How long will it take for my report usages to become available in my Q-global account?

I bought scoring software from Pearson that provides unlimited reporting. Are you going to force me to start using Q-global instead and pay an additional per-use fee?

I don't have access to the Internet in my organisation. Can I perform my scoring and reporting activities using Q-global? 

How does Q-global protect my clients' data security and privacy? 

I have many existing test reports saved on my Q Local™ system. Can I move those reports over to Q-global™ free of charge?

 

What is Q-global?

Q-global is our web-based system for administering on-screen assessments that do not require interaction between the clinician and client. The system offers on-screen administration of assessments as well as scoring and reporting capabilities for a variety of assessments. It consolidates the content and functionality of three legacy software systems (Q-Local™, PsychCorp Center, and ASSIST™) into one platform. It also offers a complete set of options for scoring, interpreting, and reporting assessment results.

 

 

What is the difference between Q-global and Q-Local?

Q-global is the new, web-based system from Pearson that consolidates the content and functionality of three legacy software systems (Q-Local, PsychCorpCenter, and ASSIST) into one convenient platform that offers on-screen administration of assessments and scoring and reporting capabilities for a variety of assessments.

Q-Local is the current, desktop-based system that offers on-screen administration of assessments and scoring and reporting capabilities for assessments such as the MMPI-2-RF®, MCMI-III™, MBMD™, and others. In this regard, Q-global can be described as an expansion of Q Local's functionality and content, offered in a web-based format.

 

 

Why should I move from Q-Local to Q-global?

  • There is no annual licence fee for Q-global - you only pay for the reports you use
  • While we will continue to support existing products on Q-Local for the foreseeable future, new products will be added to Q-global only.
  • Q-global can be used on mobile devices such as a laptop or tablet
  • Q-global is web-based, so can be securely accessed 24/7 from any machine that meets the system requirements. This means you are no longer tied down to using a specific machine and can access data anywhere there is an Internet connection. 

I'm not used to paying for reports on a per-use basis. How can I order reports conveniently without having to go through my purchasing department every time I need to use one?

Ordering report usages for Q-global™ should function identically to how orders are processed for other per-use components of the assessment process, such as record forms, answer sheets, and response booklets. These are items that are ordered in the same per-use format by organisations large and small, public and private. Q-global usages purchased are no different from this, except for the fact that they are digital items and are delivered virtually rather than paper items physically shipped to the customer. 

To address any organisational barriers or challenges to purchasing usages in this way, many Q-global reports are being developed to include bundled options with the corresponding record forms that can be purchased as one item.

More information about these purchase options for relevant assessments can be found by visiting each product's web page on www.pearsonclinical.co.uk to see the various purchase options that may work for different customers and settings.

 

 

How long will it take for my report usages to become available in my Q-global account?

It may take up to two business days for report usages to become available within your Q-global account. You will receive email notification when the report usages are available to use.

 

I bought scoring software from Pearson that provides unlimited reporting. Are you going to force me to start using Q-global instead and pay an additional per-use fee?

No. If you are already using one of Pearson's legacy desktop-based scoring and reporting programs, you WILL NOT be required to use Q-global. These programs will continue to operate normally for the foreseeable future and you may choose to continue using them if they wish.

It should be noted, however, that as assessment content is migrated to the Q-global platform, two things will occur that customers should be made aware of: 

  • Immediately after migrating to Q-global, legacy software programs (PsychCorpCenter and ASSIST™) will cease to be offered for purchase in their desktop-based format. This means that all new purchasers will only have the option of purchasing these programs in Q-global. See the FAQ question and response below for more details.
  • Shortly after migrating to Q-global™, legacy software programs (PsychCorpCenter and ASSIST™) will cease to receive ongoing support and maintenance from a systems technology perspective. This means that as new operating systems are released by software makers, Pearson will no longer provide system updates to these legacy programs to ensure their continued functioning for desktop-based use. The major exception to this policy will be the treatment of Q Local™ and its continued support in the market for the foreseeable future. See the FAQ question and response below for details about how you will be able to migrate your Q Local data to Q-global.

 

 

I don't have access to the Internet in my organisation. Can I perform my scoring and
reporting activities using Q-global?

No. As a web-based system, Q-global is not currently a viable solution for professionals operating in settings with limited or no Internet access. For these organisations, it is recommended that they continue to use Pearson's™ legacy desktop-based systems (PsychCorpCenter, ASSIST, and Q Local) to meet their ongoing administration, scoring
and reporting needs.

As stated above, these systems will continue to operate for the time-being as customers make the transition to a more Internet-connected workplace, and Pearson develops long-term support plans. Moving forward, all new content developed for computer-based environments will reside online via Q-global.

 

 

How does Q-global protect my clients' data security and privacy?

Examinee data on Q-global is protected through physical security, administrative safeguards and encryption. The examinee data is stored on servers located in a secured data center in Canada in a database that is encrypted with industry-standard high-security encryption. When the data is transmitted, the data is encrypted using industry-standard Secure Socket Layer (SSL) technology. The system uses a secured Oracle database that separates and segregates a customer's records so that they cannot be seen by other customers.

This separation and segregation is confirmed through testing and external auditing. Customer access to a Q-global account and the data held within is protected by password. Customers are responsible for safeguarding their passwords, and for changing passwords periodically and whenever there is a concern about a possible compromise. Finally, the system is regularly tested and subjected to audits, both internal and external.

 

I have many existing test reports saved on my Q Local™ system. Can I move those  reports over to Q-global™ free of charge?

Pearson is currently working on a process that will allow you to transfer your data to Q-global and re-run those reports at no cost. Until this process is in place, you can continue to access existing test reports via your Q Local system.

 

 

 

 
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