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PLEASE READ THE FOLLOWING CAREFULLY
THIS STATEMENT PROVIDES GENERAL INFORMATION ABOUT THE PRIVACY STATEMENT OF THIS WEBSITE AND ITS RELATED PLATFORMS (MOBILE OR OTHERWISE). IF YOU ARE
UNDER 18 YEARS OF AGE, PLEASE BE SURE TO READ THIS PRIVACY STATEMENT WITH YOUR PARENTS OR GUARDIAN AND ASK THEM QUESTIONS ABOUT WHAT YOU DO NOT UNDERSTAND.
YOUR USE OF THIS SERVICE CONSTITUTES ACCEPTANCE BY YOU OF THIS PRIVACY STATEMENT.
Pearson Clinical Assessments, a business of Pearson Education Ltd. (“Pearson”) recognises the importance of protecting the privacy of our visitors to this Site while permitting us to conduct legitimate business by providing goods, services and information of interest.
If you have any questions or concerns about the Privacy Statement, please contact us.
YOUR RIGHTS AND RESPONSIBILITIES
For Educators, Administrators, Qualified Customers, and Test Administrators:
Pearson is the Data Controller. As the subject of the Personal Data collected, you have rights related to the Personal Data that we hold about you.
Right of access. You can ask us for copies of your Personal Data. There are some exemptions, which means you may not always receive all the information we process. These exemptions include situations where the information requested also includes Personal Data about somebody else.
Right to rectification. You can ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Right to erasure. You can ask us to erase your Personal Data in certain circumstances.
Right to object to processing. You can object to processing of your Personal Data, including profiling, where we are processing it on the basis of a legitimate interest.
Right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us (using the contact details indicated above).
Right to restriction of processing. You can ask us to restrict the processing of your information in certain circumstances.
Right to withdraw consent. Where we are relying on consent to process your Personal Data, you can withdraw it at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
Right to data portability. This only applies to information you have given us. You can ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on performance of a contract and/or your consent.
For Students and Examinees:
Pearson is the Data Processor, and the Educational Institution, Qualified Customer, or Test Administrator is the Data Controller.
Students and Examinees should direct any user rights requests related to educational or clinical records and data directly to their educational institution or clinician. As a Data Processor, Pearson cannot delete or modify education records or other records collected or processed for, or on behalf of, a Data Controller, unless it is directed to do so by the Data Controller and, therefore, for any requests submitted to Pearson, we will redirect you to your educational institution or clinician.
OUR RIGHTS AND RESPONSIBILITIES
We will provide you access to these Rights and Responsibilities and any subsequent updates.
Depending on the Services, we may collect and process your Personal Data in order to manage day to day business needs including, but not limited to, performing services on behalf of a business, payment processing and financial account management, business planning and forecasting, system improvements, security and fraud prevention, and compliance with legal and regulatory obligations.
Pearson and its subcontractors will at all times protect your Personal Data with appropriate operational, administrative, technical, and physical security safeguards.
We do not disclose your Personal Data to third parties unless otherwise stated below. We do not monetise Personal Data. We have not sold, within the last twelve (12) months, any Personal Data collected through this site, except to the extent that third party targeted advertising cookies are ultimately determined to involve a sale of Personal Data under California law. We currently do not enable third party targeted advertising cookies on this site. The following categories of Personal Data may have been collected and shared through such cookies and related technologies during the past 12 months within the digital advertising ecosystem: Identifiers (limited to a numeric identifier, such as an IP address) Commercial Information, Internet or Similar Network Activity, Geolocation Data and Inferences draw from other Personal Data.
COLLECTION AND STORAGE OF INFORMATION ON THIS SITE
We will collect certain Personal Data during different activities on this Site or otherwise, such as user registration, when you purchase materials, participate in a survey, contact us with questions or offer feedback on the Site. In connection with such activities, you may be asked to provide certain information such as your name, mailing address, telephone number, fax number, credit card number and email address. In order to qualify for the purchase of materials we may also request professional qualifications, affiliations or employment information. We may maintain this information in our computer and ordering system.
PLATFORM AND SYSTEMS INFORMATION
Q-global® and Q-interactive®
Q-Global is a testing system that quickly and efficiently administer assessments, generate scores, and produce reports. Q-Global is a web-based system and is accessible from any computer. Q-interactive is a comprehensive digital system that can be used to administer and score tests traditionally given by an examiner in one-on-one settings.
“Qualified Customer” means a qualified clinician, professional, clinic or institution, which has an agreement with Pearson to use this system for administration, scoring or reporting of certain assessments and complies with Pearson’s Terms and Conditions of Sale and Use, Software License, and meets Pearson’s Qualifications to Purchase.
“Test Administrator” means a Qualified Customer or an individual designated and authorised by the Qualified Customer to coordinate and manage the assessment and scoring process and/or receive assessment test results and reports.
“Examinee” means an individual who is assigned or administered a clinical assessment by a Test Administrator.
Access and Information Correction
Qualified Customer access to this system is restricted by password to Test Administrators designated and authorised by the Qualified Customer. The Qualified Customer authorizes the level and extent of access provided to each Test Administrator. Examinees assigned to take a clinical assessment through this system may be provided with access to the assigned assessment administration window only by, and under the supervision of, an authorised Test Administrator.
Test answers are not subject to change by anyone after the test report has been generated. Through this system, an authorised Test Administrator has the capability to access and correct Personal Data otherwise collected through this system.
Data Collection, Use and Lawful Basis
Processing where Pearson acts as a Data Controller
Processing where Pearson acts as a Data Processor
If you are an Examinee, your Personal Data will only be used in accordance with the Data Controllers (Qualified Customer / Test Administrator) instructions. This typically involves:
- processing your Personal Data to provide the Services.
The Personal Data that We collect, receive or process with respect to Examinees may include: first name, last name, Examinee ID (as assigned by a Test Administrator), date of birth, gender, race/ethnicity, handedness and home language. In addition, depending upon the particular clinical assessment, a wide range of additional demographic information may be collected, including, but not limited to: clinical history; education history and issues; work and employment status, history and issues; health conditions; medications; employment status; marital status; family information and history; and living arrangements. Through this system, We collect and score the responses to the clinical assessment questions and derive raw scores and test scaled or percentile scores.
The Qualified Customer and the Test Administrator assigning and administering tests are responsible to obtain all legally required consents from Examinees and, if applicable, their parents or guardians, for the collection and processing of data through this system.
For more information please visit the privacy notice on the website of your educational institution or test administrator who provided you with access to our Services.
Aggregation of Non-Personally Identifiable Data. We will never use any personally identifiable information in any manner without Your prior permission. However, We may, request to use non-personally identifiable statistically aggregated data raw test data and other information collected in the testing process for our research, quality control, operations management, security and internal marketing purposes and to enhance, develop or improve tests and testing processes.
Retention of Information
Through this system, the Qualified Customer can establish the time period parameters for retaining Examinee test data and Examinee Personal Data on this system. The Qualified Customer has the flexibility to archive or export Examinee test data and Examinee Personal Data at any time.
Transmission of Information
Data collected and received by us in connection with the delivery of assessments may be transmitted to Canada, the United States, and other countries. The Personal Data for the Q-Global and Q-Interactive systems are located in Canada, which has been deemed an adequate country for the protection of data by the UK ICO and the European Commission. In the event a customer is using the Conners 4th edition through the Q-global system, data necessary to provide the scoring services only for the Conner 4th edition will be temporarily processed in the United States. The Internet is a global environment. By using this system and sending information to us electronically, You consent to transborder and international transmission of any Personal Data collected or processed through this system.
INFORMATION DISCLOSURE AND TRANSMISSION OF DATA
Except for the limited exceptions set forth below, Pearson will not share with, or disclose to, third parties the names of users, examinees or other personally identifiable information collected through or in connection with this Site. Pearson may, however, use or disclose personally identifiable information:
As requested or required by the Qualified Customer or Test Administrator in support of the platform’s purpose.
In response to subpoenas, court orders or legal process, and as otherwise required by law;
To protect examinee or user security, or the security of other persons, consistent with applicable laws;
In connection with the sale, joint venture or transfer of some or all of the assets of NCS
Pearson, Inc., subject to written approval from the Educational Institution; and/or
Non-personally identifiable aggregated information collected through this website may be disclosed to third parties, unless otherwise specified for a particular product above.
Unless otherwise specified for a particular product above, we will retain data as long as our Qualified Customer and the Test Administrator require us to retain this data.
COOKIES AND OTHER ONLINE DATA
The Internet is a global environment. By using this site and sending information to us electronically, you consent to transborder and international transmission of any data that you choose to submit, including transmission within and to the United States, where our computer operations are currently based.
Cookies are small text les that we transfer to your hardware, through your web browser or app, to (a) speed your navigation on the Service, (b) recognize you and your access privileges, (c) track your usage and preferences of the Service, (d) detect the existence of any cookies previously set by our server, and (e) identify certain information on how and when you accessed the Service such as type of browser, operating system, domain names, IP addresses and the like. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, cookies allow you to take full advantage of this Service (disabling cookies may prevent proper functioning of certain parts of the Service), and we recommend that you leave them turned on. We currently do not enable third party targeted advertising cookies on this site, except to the extent that the third party uses the information solely as a service provider to Pearson.
Pearson may also use single pixels images, web beacons and other similar technology (collectively “Beacons”) to (a) track your usage of the Service, (b) track response rates to certain activities and promotions within the Service and in marketing campaigns, and (c) identify certain information on how and when you accessed the Service such as type of browser, operating system, domain names, IP addresses and the like.
Sharing of Non-Personally Identifying Information with Third Parties
BY USING THE SERVICE, YOU AGREE THAT PEARSON MAY USE, LICENSE AND OTHERWISE DISTRIBUTE ANY SUCH NON-PERSONALLY IDENTIFIABLE INFORMATION (ANONYMISED DATA) AVAILABLE ON THIS SERVICE, WHETHER COLLECTED BY PEARSON OR A THIRD PARTY, TO ASSIST IN MARKET EVALUATION, PRODUCT ASSESSMENT AND IMPROVEMENT, EDUCATIONAL RESEARCH, AND FOR OTHER MARKETING AND COMMERCIAL PURPOSES AS REASONABLY DETERMINED BY PEARSON.
An IP address is a number that is assigned automatically to your computer whenever you use the World Wide Web. Web servers – the big computers that “serve up” Web pages – automatically identify your computer by its IP address. Pearson collects IP addresses for system administration; to report aggregate information to our advertisers, sponsors, and partners; and to audit the use of our Service. When visitors request pages from Pearson sites, our servers log the guests’ IP addresses. We typically do not link IP addresses to anything personally identifiable. This means that a visitor’s session will be logged, but the visitor remains anonymous to us. We can and will use IP addresses to identify a visitor if any of the circumstances mentioned in the above section titled “Sharing Of Personally Identifying Information With Third Parties” occurs.
Do Not Track
This Service does not respond to your browser’s (or app’s) “do-not-track” signals or comparable signals or mechanisms. Please check our Privacy Statement frequently as this may change in the future.
Third-Party Promotional Activities
Links to Third-Party Sites
Pearson may make chat rooms, forums, message boards, web pages, and/or public spaces available to its users. Please remember that any information that is disclosed in these areas may become public information but, regardless, may be available to other users of the Service and may be used by Pearson. Consequently, you should carefully consider whether to disclose your Personal Data in such public areas.
Security, Purchases and Credit Card Use
Pearson and its subcontractors will at all times protect your Personal Data with appropriate operational, administrative, technical, and physical security to protect the loss, misuse, and alteration of the information under our control. Essentially, we encrypt all transmission of sensitive data and secure all of our repositories of data. When you use your credit card to shop at Pearson, your transaction is secure. For the purposes of handling credit card transactions, we have contracted with a PCI DSS compliant ecommerce partner. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with most major browsers. This technology safeguards your Personal Data and privacy. However, you should understand that “perfect security” is never guaranteed.
Nature of Data on the Internet
Due to the complexity and open nature of the Internet, there is always a risk that information collected by and/or displayed on the Service may be compromised or accessed notwithstanding the implementation of reasonable data security measures by Pearson. To mitigate such risks, you should (a) use secure usernames and passwords and carefully protect them from disclosure; and (b) implement updated internet security and virus protection software on your computer system. Should you suspect that your computer’s security has been compromised or that your username or password may have been accessed by a third party, please contact us immediately and request to have your password changed.
Cross-Border Transfer of Data
SITE AND CONTENT OWNERSHIP
This Site is owned and operated by Pearson Education Limited. The content thereof is protected by copyright of Pearson and/or its licensors.
If you have any questions or comments about this Privacy Statement or your rights, please contact us at firstname.lastname@example.org.