Pearson provides product credit on qualifying returns for:
- Unused (unopened packages) paper materials received within 90 days of the invoice date.
- Software materials and usage credits/electronic assessment units (see Digital Product Returns below).
- Materials must be in saleable condition, clean, and unused. If the product is no longer sold, returns are not accepted.
- Materials or software damaged in transit must be returned within 30 days of invoice date. No other software returns will be accepted.
*Specific requirements for Q Local™, Q-global® and Q-interactive® follow under Digital Product Returns.