Manual ordering

While using our e-commerce website for checkout is designed to be the quickest, easiest option for ordering, customers are welcome to also order manually without a website account via phone or email.

Please note that all manual orders require a qualified user be identified. Qualified users must have previously submitted a qualified user form or  created a website account and completed the qualifications section of their profile.

Phone order
Prior to calling, find your products online and write down the name and ISBN for each item you are ordering. Also, have your account number ready.

Then call us at 0345 630 88 88 to place your order. You may pay by credit card or purchase order.

NHS orders cannot be taken by phone as we are required to be in receipt of an official purchase order. Please visit the Purchase orders page for more info.

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