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Holiday Closure and Important Updates
Holiday Deliveries and Warehouse Closure
The cut-off date to guarantee delivery within the UK before the end of 2025 is Monday, 15 December.
Orders received after this date will continue to be picked and packed, but delivery before the end of 2025 cannot be guaranteed due to the holiday period.
Please keep this cut-off date in mind when planning your orders for the start of the new year.
If you have any questions, please contact our Customer Support team.
Customer Support Holiday Opening Hours
We hope you’re looking forward to the festive season!
Please note our adjusted opening hours during the Christmas and New Year period:
Christmas Opening Hours
Christmas Eve (24 December): Phones close at 2:00 PM GMT
Christmas Day (25 December): Closed
Boxing Day (26 December): Closed
New Year Opening Hours
New Year’s Eve (31 December): Phones close at 2:00 PM GMT
New Year’s Day (1 January): Closed
We will operate regular opening hours on all other days.
Thank you for your understanding, and we wish you a wonderful holiday season!
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We've made it easy to find the right people in Pearson Clinical Assessment to discuss your needs. Whether you're looking to see what we can offer your NHS Trust, or you're interested in how our latest online digital assessment solutions, your Assessment Consultants can help you make the right assessment and digital solution decisions.
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Please feel free to contact our Customer Support Team to place your order, inquire about your order status, or with any questions you may have regarding our return policies.
Telephone Numbers:
UK: 0345 630 8888
Outside the UK: +44 (0)203 564 6419
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At Pearson Clinical Assessment, we publish assessments for use in health, education and psychology settings. Our assessments cover areas such as general ability, language, cognition and motor skills. Become an examiner or examinee and contribute to various UK standardization projects!
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To start a chat with us, select the pink chat icon on the right hand side of the page to open the Pearson Virtual Assistant who can help you with a range of frequently asked questions as well as connect you to a member of our team.
Please note that live agents are available between 9am to 5pm Monday to Friday (excluding bank holidays).