Holiday Closure and Important Updates
Holiday Deliveries and Warehouse Closure
- The cut-off to guarantee 2024 delivery within the UK is Tuesday, 17th December. Please note that due to the holiday season, orders received after that date will continue to be Picked, Packed, and shipped until Thursday, 19th December, but we cannot guarantee delivery in 2024. Although we anticipate processing and despatching orders within our standard 3 working days, other elements in the supply chain may delay delivery.
- Pearson’s warehouse will be closed Friday 20th December 2024 - Thursday 2nd January 2025
- Our Last Pallet delivery will be on 19th December 2024 and will not resume until Monday, 6th January 2025
- Our first pallet/parcel delivery in the New Year will start on Monday, 6th January 2025.
Please keep in mind our cut-off date for guaranteed 2024 delivery when planning your orders for the start of the year.
If you have any questions, feel free to contact us.
Customer Support Holiday Opening Hours
We hope you’re looking forward to the festive season! Please note our adjusted customer service opening hours over the Christmas and New Year period:
- Christmas Eve (24th December): Phones will close at 3:00 PM GMT
- Christmas Day (25th December): Closed
- Boxing Day (26th December): Closed
- New Year’s Eve (31st December): Phones will close at 3:00 PM GMT
- New Year’s Day (1st January): Closed
We will resume our regular opening hours on all other days. Thank you for your understanding, and we wish you a happy holiday season!