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Using the site > Privacy Policy

Pearson Assessment's Privacy Policy

Pearson Assessment recognises the importance of protecting the privacy of our customers and visitors to this website, while permitting us to conduct legitimate business by providing them with services and information of interest.

Information about you collected on this website is subject to this privacy policy. By disclosing the information to us, you agree to the terms of the policy.

Our privacy policy is stated below.

What does this privacy policy cover?

This privacy policy covers our use of your personal information which is collected through or in connection with this site.

Other Pearson websites may contain privacy policies which are different from this privacy policy. Please check the privacy policy of each website you visit, and do not assume that this privacy policy applies to all Pearson websites.

Responsibility for personal information

Pearson Assessment controls the personal data collected on this site.

Special Notice: If you are under 13 years of age

If you are under 13 years of age, please do not send us your personal information (i.e. your name, address and email address).

If you are under 13 years of age and you wish to ask a question or use this site in anyway which requires you to submit personal information, please get your parent or guardian to do so on your behalf.

Information Collection and Use

Any personal information you provide will be stored for use on future visits, as we do not want you to give any information more than once. The details you give us will be stored in our Customer Database, and may be combined with information about your use of this site in order to:

a) Provide the service or product requested

b) To enable billing and shipping

c) To provide you with information about related products and services, based on the preferences you have indicated

d) To improve our website

e) For development of new products and services

f) For systems administration and troubleshooting purposes

Pearson Assessment will ensure that any identifiable personal information it collects will be adequate, relevant and not excessive, and will be kept accurate and up-to-date based on information provided.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from you linked to our site. We may also aggregate details which you have submitted to the site. You cannot be identified from this information and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

The use of cookies

We may store some information (commonly known as a 'cookie') on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our website. The type of information we collect as a result of a cookie being stored on your computer is specific to your PC and may include the geographical region you are based in and information that allows us to identify you when you return to the site. We use 'session' cookies to store information about your behaviour on the site (what you are ordering, shopping baskets, whether you are logged in). These cookies are temporary and are deleted when you leave the site.

We use the cookie information to improve our knowledge of the use of our website and to enable us to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.


We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted e-mail marketing messages unless you have explicitly opted in to receive such information. We will not share your email details with third parties unless you have given explicit permission to do so.

We may use email to respond to queries or requests submitted by you, and administer or otherwise carry out our obligations in relation to any agreement you have with us.

Chat rooms, newsgroups, notice boards, forums etc.

If at any time this site offers any chat rooms, newsgroups, notice boards, online forums etc. we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup, online forum etc. on this site. Please be careful about what personal information you disclose in this way. 

Disclosure of information

Pearson Assessment complies with and is registered under the Data Protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data.

Your Rights

You may review and approve the information about you held in our customer database. Upon request, we will remove that information from our customer database or change/correct personal information that you state is erroneous. You can contact us by:


Post: Pearson Assessment, Halley Court, Jordan Hill, Oxford, OX2 8EJ, UK

However, you should understand that information about you in our databases may come from a number of sources, including orders placed by you and third party mailing lists.

Please Note: Pearson Assessment reviews its privacy and data protection policy periodically. We reserve the right to modify our privacy and data protection policy at any time without notice. Any changes to the policy will be posted on this page. Any comments or questions concerning this policy should be emailed to      


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